AI-driven extended detection and response company Vectra AI has launched its Vectra AI Clarity Program for managed security service providers (MSSP) to help them meet the increased demand from customers for extended detection and response (EDR) solutions and customised cybersecurity services to address today’s hybrid attack landscape.
MSSP providers are becoming increasingly important as organisations turn to industry experts to provide comprehensive cybersecurity services rather than choosing to manage their own suite of solutions. As the attack landscape evolves, organisations are partnering with MSSP providers to enhance their security measures while reducing the burden on their internal IT teams.
The Vectra AI Clarity Program for MSSPs is designed to address the challenges of the ever-changing threat landscape while also meeting the evolving needs of end users. Unlike other programs, this one avoids offering preset bundles or packages and instead allows customers to customise an XDR platform by sizing out the network detection and response and identity threat detection and response solutions that matter most to their business. This allows partners to drive predictable margin levels at scale based on individual environments, enabling MSSPs to allocate resources more effectively and to streamline planning initiatives. The partner can also retain the title and license on their technology stack and represent their brand of services within the market.
By offering extended service level agreements for multi-year, multi-platform benefits across solutions, the program maximises touchpoints between MSSP providers and customers, improving services and strengthening customer retention. Additional premium support services include expedited warranties, back-to-back escalation, provision and deployment, as well as operational and analyst support. This means Vectra AI helps to build cybersecurity services from the start, continues with day-to-day monitoring and maintenance, and addresses any service issues that may arise.
“The potential of our MSSP partnerships cannot be overstated as they become an essential part of our growth strategy here at Vectra AI,” said Vectra AI’s Randy Schirman. “To expand our reach even further, the launch of the Vectra AI Clarity Program for MSSPs demonstrates the company-wide commitment made to delivering the next-generation services that best support our channel partners. By improving our program offerings to the MSSP partner community, we recognise the need to keep pace with the rapid speed of change the cybersecurity industry is constantly under, supplying the flexible and customisable solutions end users require to combat today’s hybrid cyberattacks.”
The Vectra AI Platform allows partners to provide top-tier detection and response security solutions, enhancing ROI and supporting secure digital transformation for their customers. With over 35 patents in AI and threat detection, Vectra AI utilises advanced machine learning and AI technologies to identify attacker behaviour and assess the severity of threats. This means equipping security operations centres with Vectra AI’s exclusive Attack Signal Intelligence, delivering XDR to address complex hybrid attacks at speed and scale.
Through the Vectra AI Clarity Program, MSSP providers can offer customers versatile pricing models designed per IP or on an account basis. Annual or multi-year subscription options are also available.
“Within Asia Pacific and Japan, the launch of our new Vectra AI Clarity Program for MSSPs is mission critical in ensuring our continued business growth across the region,” said Vectra AI’s APAC VP David Sajoto. “It also reinforces our commitment to partners, ensuring they have the latest next-generation resources and tools to help our customers mitigate the ever-changing risks posed by today’s hybrid cyber threats. In many organisations, where security teams are operating at capacity, the specialist expertise and XDR solutions delivered by our MSSPs will ease their burden significantly through the delivery of effective and cost-efficient cybersecurity management.”
