ServiceNow has announced several partnerships designed to expand the ecosystem and accelerate business transformation.
ServiceNow and NVIDIA will co‑develop native AI Agents using NVIDIA NIM Agent Blueprints within the ServiceNow platform, creating use cases fueled by business knowledge that customers can choose to turn on.
In addition, ServiceNow and Siemens announced a collaboration designed to bolster industrial cybersecurity and integrate GenAI into shop floor operations. ServiceNow and Pearson have also announced plans to supercharge workforce development and employee experiences in the age of AI.
Finally, ServiceNow and Snowflake will partner on zero-copy integration, linking data-rich insights with operational actions.
Partnership with Nvidia
ServiceNow and NVIDIA have expanded their strategic partnership to accelerate the adoption of Agentic AI, co-developing native AI agents within the ServiceNow platform using NVIDIA NIM Agent Blueprints. This collaboration will drive AI-powered solutions across industries, starting with security vulnerability analysis, allowing customers to turn on AI agents seamlessly. Companies such as American Honda, Siemens, and Visa are already benefiting from ServiceNow’s AI advancements, boosting productivity, efficiency, and customer experience through specialised AI-driven workflows.
Partnership with Siemens
ServiceNow and Siemens have announced a collaboration to enhance industrial cybersecurity and integrate generative AI into shopfloor operations. By combining Siemens’ Sinec Security Guard and Industrial Copilot with ServiceNow’s workflow automation, the partnership aims to boost factory efficiency, streamline operations, and improve cybersecurity management. This collaboration enables faster decision-making and the seamless integration of AI-driven insights to optimise industrial processes, setting new standards for security and innovation in manufacturing.
Partnership with Pearson
ServiceNow and Pearson have announced a global collaboration aimed at enhancing workforce development and employee experiences in the age of AI. This multi-year partnership will focus on researching the impact of emerging technologies on the workforce, integrating Pearson’s Credly solution for skills tracking, and utilising ServiceNow’s AI-powered platform to boost productivity and talent retention. Together, they aim to address the growing skills gap, prepare employees for future job demands, and create enriching learning experiences that empower individuals and organisations in a rapidly evolving work environment.
Partnership with Snowflake
ServiceNow and Snowflake have announced a collaboration to launch ServiceNow Data Fabric, an enhanced data integration layer designed to unify business and technology data across the enterprise, enabling real-time access for workflows and AI agents. This new system allows customers to connect, understand, and act on various data types while reducing the complexity of managing multiple systems. ServiceNow’s Data Fabric enhances operational efficiency by facilitating Zero Copy integration, allowing companies to leverage enterprise-wide data for AI-powered insights and streamline data-driven decision-making.
