Amazon Comms Head Heads to Symbio


Symbio has announced the appointment of Giorgio Mihaila as Chief Executive of its Communications Platform as a Service (CPaaS) division. Mr. Mihaila will join Symbio on 1 July 2022.

Mr. Mihaila is a highly qualified CPaaS expert with deep technical experience and a proven track record driving growth across international teams. Mr. Mihaila joins Symbio from Webex by Cisco, where he was the Vice President & General Manager for Collaboration and Customer Experience.

Prior to that, he worked at Amazon Web Services (AWS) as the Head of Global Communications where he tripled revenues, doubled profitability, added 22 new telephony suppliers, launched five new regions, and established new, globally dispersed teams. Initially an engineer, Mr. Mihaila has spent 15 years in the cloud communications industry and has developed cloud services at scale for Fortune 100 customers including Five9, Verizon, and Avaya.

Based in North America, Mr Mihaila’s focus at Symbio will be to drive the company’s CPaaS strategy, directly contributing to Symbio’s vision to have 100 million numbers on network by 2030.

Commenting on Mr Mihaila’s appointment, Symbio Co-Founder and CEO Rene Sugo commented: “We are extremely pleased to be welcoming an executive of Giorgio’s calibre as the head of our CPaaS division. Giorgio truly is a champion of cloud technologies and strategy, and we look forward to leveraging his continued enthusiasm for CPaaS to drive growth and further innovating our capabilities at Symbio.”

Mr Mihaila added: “I am thrilled to be joining Symbio and look forward to working with the team at this exciting time in its growth trajectory. There exists a huge opportunity, particularly in Asia, to work with customers to integrate real-time communication into their businesses. I strongly believe in the central role CPaaS plays in the future of connectivity. Symbio’s ambitious strategy and impressive global client base provide a unique opportunity for growth in the APAC region. I believe my experience, together with the fantastic team Rene has built, positions me well to lead this division through its next evolution of growth.”

Symbio says Mr Mihaila’s appointment completes the company’s SaaS executive appointments with Jon Cleaver leading the TaaS (Telco as a Service) business and Iain Falshaw leading the UCaaS (Unified Communications as a Service) business.


Comments are closed.