Salesforce has announced that ARQ Group (ARQ) has selected MuleSoft to deliver leading automation solutions across the organisation.
Working with Media.Monks, ARQ developed a four-phased MuleSoft-led approach with Salesforce and ELMO software.
ARQ says it prioritised building automated processes that could produce invoices directly from the CloudHealth platform to streamline operations. Previously using a completely manual process left employees dealing with significant data entry, causing pressure on the billing team to meet tight invoicing deadlines.
ARQ aadds it also has deployed a fully integrated solution enabling seamless interactions across the platforms. The organisation says it also ensured that the automation deployed would be cloud-agnostic, working across Azure and AWS platforms.
“Data plays a pivotal role in our business; working across several platforms both within and outside our control. We needed a solution that seamlessly integrates different services. By working with MuleSoft and Media.Monks, we’re empowered to leverage integrated solutions that deliver the processes we need. We’ve also transformed our onboarding and offboarding processes, freeing up our staff’s time and meeting business goals faster,” said Josh Gelfand, General Manager of Operations at ARQ Group.