Zendesk and Momentive have entered into a definitive agreement under which Zendesk will acquire Momentive, including its iconic SurveyMonkey platform.…
Zendesk strengthens its regional leadership bench with Software-as-a-Service (SaaS) veterans Wendy Johnstone and Gari Johnson to accelerate growth in the…
Customer behaviour is increasingly unpredictable with ticket volumes fluctuating anywhere from -17% to +24% week-to-week during the global COVID-19 outbreak…
Businesses have an immediate opportunity to capture millennials’ attention by upping their customer experience, according to Zendesk’s latest Benchmark data…
Company acquires Smooch to expand Zendesk’s omnichannel leadership; launches new WhatsApp and Slack integrations Zendesk has announced it acquired Smooch Technologies…
