Verint has appointed Abhi Sharma as chief product and technology officer (CPTO), a newly created role that combines responsibility for product and technology under a single executive.
The company said Sharma will lead the consolidated organisation with a focus on accelerating product development and aligning technology priorities with customer requirements. Dave Rhodes, chief executive officer at Verint, said the change is intended to increase the company’s pace of innovation and keep product development tied to what customers need.
Sharma previously held leadership roles at Weave, Twilio, Salesforce, Oracle, Amazon and Microsoft. Verint said his experience includes work on AI-driven personalisation, automation and agentic capabilities, and scaling large-scale messaging infrastructure at Twilio.
Most recently, Sharma led R&D as CTO at Weave, where Verint said he worked on autonomous AI agents as well as enterprise capabilities including security, compliance, integrations and scalability.
In a statement, Sharma said customers expect AI capabilities that also meet enterprise requirements for scale, stability and security.
