Automation Automation | Information | Reports | Technology | September 24, 2021 Customer Experience (Cx) Technology Sets New Baseline but Still Struggles to Satisfy Many NTT has released the 2021 edition of the Global Customer Experience Benchmarking Report (GCXBR), assessing the global state of play… Read More Automation Automation | Cloud Computing | Information | Security | August 28, 2020 Genesys Announces Partnership with Adobe to Deliver Contextual Customer Experiences Genesys Cloud integrates with Adobe Experience Platform’s Real-Time Customer Profiles to improve personalisation, drive higher sales conversion rates and increase… Read More Communication Communication | Data Centres | Featured Stories | Information | Movers & Shakers | May 24, 2019 Zendesk Unveils Next Generation of Conversational Messaging Experiences Company acquires Smooch to expand Zendesk’s omnichannel leadership; launches new WhatsApp and Slack integrations Zendesk has announced it acquired Smooch Technologies… Read More Communication Communication | Cyber Security | Data Centres | Information | Movers & Shakers | Security | Technology | October 12, 2018 SAP C/4HANA Suite Enables Businesses and Partners to Transform CRM SAP SE has announced that Colombina S.A., AVL List GmbH, Deutsche Telekom AG and MEWA Textil-Service AG & Co. Management OHG… Read More
Automation Automation | Cloud Computing | Information | Security | August 28, 2020 Genesys Announces Partnership with Adobe to Deliver Contextual Customer Experiences Genesys Cloud integrates with Adobe Experience Platform’s Real-Time Customer Profiles to improve personalisation, drive higher sales conversion rates and increase… Read More Communication Communication | Data Centres | Featured Stories | Information | Movers & Shakers | May 24, 2019 Zendesk Unveils Next Generation of Conversational Messaging Experiences Company acquires Smooch to expand Zendesk’s omnichannel leadership; launches new WhatsApp and Slack integrations Zendesk has announced it acquired Smooch Technologies… Read More Communication Communication | Cyber Security | Data Centres | Information | Movers & Shakers | Security | Technology | October 12, 2018 SAP C/4HANA Suite Enables Businesses and Partners to Transform CRM SAP SE has announced that Colombina S.A., AVL List GmbH, Deutsche Telekom AG and MEWA Textil-Service AG & Co. Management OHG… Read More
Communication Communication | Data Centres | Featured Stories | Information | Movers & Shakers | May 24, 2019 Zendesk Unveils Next Generation of Conversational Messaging Experiences Company acquires Smooch to expand Zendesk’s omnichannel leadership; launches new WhatsApp and Slack integrations Zendesk has announced it acquired Smooch Technologies… Read More Communication Communication | Cyber Security | Data Centres | Information | Movers & Shakers | Security | Technology | October 12, 2018 SAP C/4HANA Suite Enables Businesses and Partners to Transform CRM SAP SE has announced that Colombina S.A., AVL List GmbH, Deutsche Telekom AG and MEWA Textil-Service AG & Co. Management OHG… Read More
Communication Communication | Cyber Security | Data Centres | Information | Movers & Shakers | Security | Technology | October 12, 2018 SAP C/4HANA Suite Enables Businesses and Partners to Transform CRM SAP SE has announced that Colombina S.A., AVL List GmbH, Deutsche Telekom AG and MEWA Textil-Service AG & Co. Management OHG… Read More
