Oracle has launched an AI Customer Excellence Centre (CEC) in Sydney, positioning it as a regional hub to support AI adoption across Australia and Oceania.
Announced during the Oracle AI World Tour in Sydney on 24 March 2026, the centre is intended to provide training, certifications and pilot initiatives designed to help organisations experiment with and implement cloud and AI technologies.
Oracle ANZ regional managing director Stephen Bovis said the centre would support customers, partners and developers “across Australia and Oceania” and help organisations “turn innovation into real-world impact”.
Oracle said the centre is part of its global network of innovation centres and will provide access to Oracle and third-party technologies, along with deployment options through Oracle Cloud Infrastructure (OCI). The company said this would allow organisations to design, architect and validate solutions in “secured, scalable environments”.
Oracle’s release outlined four areas of focus for the Sydney centre: training and certification delivered through Oracle University and partners; experimentation with early-stage AI innovations in secure cloud environments; proof-of-concept projects to test feasibility and benefits; and “rapid implementation” of predictive, generative and agentic AI features embedded across business workflows.
Industry analyst Matt Boon, senior research director at ADAPT, linked the move to rising infrastructure demand driven by AI. He said ADAPT’s Edge research indicates Australian organisations are seeing a 23% surge in compute demand, with a further 26% growth expected over the coming year as AI initiatives move from pilots to production.
“As spending rises, boards and leadership teams want clear proof of AI’s financial impact,” Boon said, adding that centres of excellence could help organisations move from experimentation to “real business value” while strengthening Australia’s innovation capability.
Royal Flying Doctor Service chief information officer Ryan Klose said access to a local centre could provide a practical environment to validate AI solutions before broader deployment, and to reduce risk and accelerate time-to-value.
Oracle said it will continue to work with industry, governments and partners to promote responsible, secure and trustworthy AI adoption.
